Privacy Policy

1. Data Controller

The controller responsible for processing the data collected on this website is:

• Identity: KohoThai Massages Spa
• Address: Av. Portal de l'Àngel 4, Planta 2º Interior, 08002 Barcelona, España
• Phone: +34 664 538 003
• DPO/GDPR contact email: info@kohothai.com

2. Purpose and Legal Basis for Processing

We process your personal data solely for the following purposes:

• Booking management and phone/WhatsApp assistance: Based on the performance of a pre-contractual or contractual relationship requested by the user.
• Handling enquiries about treatments: Based on the explicit consent of the data subject.
• Web analytics and browsing: Based on the user's consent given through acceptance of analytics cookies.

3. Data Retention

Personal data will be retained for as long as the business relationship is maintained, or for the number of years necessary to comply with the applicable legal obligations.

4. Exercising Your Data Subject Rights (GDPR)

As a user, you have the right to request, free of charge:

• Access to your personal data
• Rectification of inaccurate data
• Erasure of your data (right to be forgotten)
• Restriction of processing
• Objection to processing
• Portability of your data

You may exercise your rights by sending an email to info@kohothai.com attaching a copy of your ID card or equivalent document. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.